We are your reliable partner in Switzerland, offering tailor-made solutions for insurance, financial planning, and retirement provision.

Office Address

Europa-Strasse 15, 8152 Opfikon

Phone Number

+41 44 330 00 50

E-Mail Adress

info@finaro.ch

Privacy Policy

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Privacy Policy of finaro.ch

General Notice.
In accordance with Art. 13 of the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR), we inform you below about the collection, processing and use of personal data when you visit our website and use our services. We treat your data confidentially and in line with legal requirements and this Privacy Policy.

We work with trusted hosting partners who take appropriate technical and organizational security measures to protect data against loss, misuse and alteration. Please note that data transmission over the internet (e.g. communication by email) can have security gaps and complete protection from third-party access cannot be guaranteed.

1) Controller and Contact

finaro GmbH
Europa-Strasse 15, 8152 Opfikon, Switzerland
Phone: +41 44 330 00 50
Email: info@finaro.ch

2) What Data We Process & Why

We process personal data you provide to us (e.g. via contact forms, newsletter sign-ups) and data that is automatically collected when using the site (e.g. server logs, cookies). We use this data to operate and optimize our website, answer enquiries, provide agreed services, prepare offers, fulfill legal duties and maintain security (legitimate interests/performance of a contract/legal obligations).

3) Server Log Files

Our hosting provider may automatically collect and store information that your browser transmits to us, such as IP address, date/time, browser type/version, operating system, referrer URL and requested pages. This data is used for security, error analysis and to ensure stable operation and is deleted or anonymized after a reasonable period.

4) Cookies & Similar Technologies

We use cookies and similar technologies to make our site user-friendly, secure and efficient (e.g. session cookies, preferences). You can configure your browser to block cookies or to ask for consent. Disabling cookies may limit certain functions of the website.

5) Forms & Communication

If you contact us via form, email or phone, we process your details (e.g. name, email, phone, subject, message) to handle and document your enquiry and any follow-up questions. Depending on the topic, the legal basis is performance of a contract/pre-contractual measures, legitimate interests or legal obligations.

6) Newsletter

If you subscribe to our newsletter, we process your email address (and, where provided, your name) to send updates. You can unsubscribe at any time via the link in each email. We may measure basic interactions (e.g. opens/clicks) to improve content. The legal basis is your consent; you can withdraw it at any time with effect for the future.

7) Third-Party Services & Hosting

We may use carefully selected third-party services for hosting, analytics, security, fonts, media delivery or forms (e.g. spam protection). These providers process data on our behalf or as independent controllers, usually within Switzerland or the EU/EEA; if processing occurs in other countries, suitable safeguards (e.g. standard contractual clauses) are applied.

8) Data Retention

We store personal data only as long as necessary to fulfill the stated purposes or as required by law (e.g. retention duties). Afterwards, data is deleted or anonymized in line with our retention schedules.

9) Your Rights

You have the right to information, rectification, deletion, restriction, data portability and to object to processing within the framework of applicable law. Where processing is based on consent, you can withdraw consent at any time. To exercise your rights, please contact us at info@finaro.ch. You also have the right to lodge a complaint with the competent supervisory authority.

10) Security (SSL/TLS)

We use SSL/TLS encryption to protect data transmitted between your browser and our servers. You can recognize an encrypted connection by the padlock icon and “https://” in the browser address bar.

11) Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical or business developments. The current version published on this page applies.

Last updated: August 2025